Support

Use the most recent email code for the email address you entered. Check spam or junk folders. If you request another code, use the newest one. Contact us if sign-in continues to fail.

Open Community and choose the appropriate Partners or Groups section. Use the invite-code option and sign in with email when prompted. If the code is unavailable or expired, ask the inviter for a current code. A local profile alone is not an online account.

Open a step or fitness challenge and connect Apple Health. Allow the data types you want to import. Steps refresh when you open the challenge or return to the app; you can also refresh manually. Workout import settings are separate, and some workouts may require you to choose an intensity. Manual entry remains available.

Fitness challenges combine daily steps and eligible activity equivalents. Walking and running conversions do not add extra credit on a day with a saved daily step total. Read our privacy policy for sharing details.

Use Apple Health or iPhone Settings to find YUITION’s Health access and change the allowed data types. Disconnecting in YUITION stops that import setting; reconnecting may not display Apple’s permission sheet again for permissions already decided.

Open My Account → Backup, recovery & account deletion and follow the deletion controls. Deleting your account also deletes groups, teams and coaching spaces you own, including their seasons and shared history for all members. Deleting your account does not cancel subscriptions; manage Apple subscriptions in iPhone Settings and web subscriptions through the web billing portal. Deleting the app does not delete the cloud account. If you cannot sign in, email us from your account email. See our privacy policy for retention details.

Use the message’s available report or block controls. You can also email us with the group or conversation name and a description of the concern. Avoid forwarding unrelated private information.

Paid plans are being prepared and are not yet available in the current beta. When purchasing becomes available, Apple’s purchase sheet will show the price and billing period before you confirm. For an existing Apple subscription, use iPhone Settings → your name → Subscriptions to manage it. Account deletion does not itself cancel an Apple subscription.